I was told to call the doctor's office when I started my period to get a scrip for Clomid. So yesterday I called and explained my request to the woman I spoke with--Ann--and added that I had questions about whether I was supposed to do an IUI as well and how that would work. She paused, said, "Hold on," and connected me to someone else, unnamed. The unnamed person heard my story, said, "Hold on," and connected me with Elaine. Elaine heard my story and said, "The only one who can answer your question is really the doctor. Let me have her call you back."
So I left my number and went off to phone training (not entirely useless because the icons on our new phones are not intuitive and they only have the icons on them, not, you know, labels) and of course got the call in the middle. After the session I found that the call had been from a Terry, not the doctor. Terry said to call her back, so I did. "You need to make an appointment with the doctor to discuss this," Terry said.
So I did, for Monday, which is too late for Clomid to work this month. Today I'm wondering if I should have insisted on the scrip anyway, and if I should call again today. Yesterday, since I was in the last throes of PMS, I quietly made the appointment and got off the phone quickly so that I wouldn't sound upset. But I was; I was disappointed, and they've switched stories on me without provocation. And this is not the best thing to do to a patient when you know perfectly well she has PMS because that's when you asked her to call.